Help centre
Questions, answered
The things people ask before they buy.
Do you install tires?
No. We're delivery only — tires arrive at your door and you take them to any installer you like. That's exactly why our prices work: no bays, no labour, no overhead baked into the sticker.
How fast is delivery?
48 hours to most of Ontario and Québec, 2–3 days across the West, 3–4 to Atlantic Canada, and 5–8 days to the territories. Order by 2pm ET and it leaves the same business day.
What does delivery cost?
Free on orders over $500 before tax, everywhere except the territories. Below that it's $24–$38 per set of four depending on your province, and a flat $89 to Yukon, NWT and Nunavut.
What if I order the wrong size?
You have 30 days. If the tire doesn't fit your vehicle and it's unmounted and unused, return shipping is on us.
What is $ per 10,000 km?
Price divided by the tread-life warranty. A $189 tire warrantied for 95,000 km costs $19.89 per 10,000 km. A $198 tire warrantied for 50,000 km costs $39.60 — nearly double, despite the lower sticker. It's the fairest way to compare two tires, but it only works when the manufacturer publishes a tread-life warranty. Our supplier doesn't send us that figure yet, so today it isn't shown on any tire. When the data arrives we'll print it on the tires we can verify, and leave it blank on the rest.
Are these new tires?
Every tire is brand new, current-production, and sourced from authorized Canadian distributors. Full manufacturer warranty applies.
Do I need winter tires in Canada?
In Québec they're legally required from December 1 to March 15. Elsewhere it's your call — but anything below 7°C and an all-season tire is already past its useful grip. Look for the mountain-snowflake (3PMSF) symbol.
How do I pay?
Card, Apple Pay and Google Pay through Stripe, PayPal, or Interac e-Transfer. Everything is charged in Canadian dollars — no surprise conversion.
Didn't find it here?
Ask us directly. Real answer, one business day.